Use Case

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matahari terbit

Matahari Terbit: Unique Solutions for a Unique Business

ALL Manufacturing Enterprise Enterprise Resource Planning Oracle

Oracle Business Accelerator (OBA) is able to provide the right solutions for Bandung based jewelry maker Matahari Terbit’s unique business.

Buana Finance

PT Buana Finance Tbk: IT Solution for HR Performance

ALL Financial Service Human Capital Management Human Resources OrangE

Thanks to OrangE, employees trust towards the company boost up

Atmajaya

Atmajaya: Big Step in Merging Two Big Systems

ALL VMware Oracle Education Cloud Service Enterprise Resource Planning

Atma Jaya Catholic University of Indonesia and PT Mitra Integrasi Informatika manage to run Oracle EBS based Enterprise Resource Planning (ERP) on top of VMWare virtual machine.

Pertamina EP

PT Pertamina EP: Peace of Mind with Disaster Recovery Plan

ALL Mining Government or Public Sector Hyper-converged

Operational continuity is a very crucial aspect for oil and gas producer like PT Pertamina EP. With the help from PT Mitra Integrasi Informatika (MII), a subsidiary of Metrodata, the company implements Disaster Recovery Plan to ensure its IT run well in critical condition.

RS Pondok Indah

RS Pondok Indah: Faster and Accurate Solution for Business

ALL Health Care Enterprise Resource Planning Oracle

On-time and reliable financial report plays an important role in decision making to grow revenue and profit. Leave it to the right IT Solution.

Energi Mega Persada

PT Energi Mega Persada Tbk: Boosting Confidence with the Right IT Strategy

ALL Mining IT Service Management IT Strategy Plan

With the help from MII, PT Energi Mega Persada's ICT Department is confident its self-built IT blueprint can be best applied to support the company's goal.

redpath

PT Redpath Indonesia: Boosting Confidence with the Right IT Strategy

ALL Enterprise Mining Human Capital Management Human Resources OrangE

Without a good system and support, salaries could be late paid.

telkomsel

BMC Remedy IT Service Management Suite Rings in Service Improvements in Telkomsel

ALL Telecommunication BMC Software Define Infrastructure

The adoption of mobile phones has been nothing short of spectacular. Today there are reportedly 2.5 billion mobile phone users. Service models show that losing customers is more costly than acquiring them, and as the masses mobilize, service providers are targeting customer retention. Smart providers are rethinking customer service and foundation technologies critical to timely service provision. Only by ‘unlearning’ service, and looking from the outside in — from customer moments of truth to service workflow and IT — can suppliers keep customers loyal. Telkomsel, Indonesia’s largest GSM provider, chose the BMC Remedy IT Service Management Suite to win the intensifying battle for customer hearts and minds.