Operational continuity is a very crucial aspect for oil and gas producer like PT Pertamina EP. With the help from PT Mitra Integrasi Informatika (MII), a subsidiary of Metrodata, the company implements Disaster Recovery Plan to ensure its IT run well in critical condition.

On-time and reliable financial report plays an important role in decision making to grow revenue and profit. Leave it to the right IT Solution.

With the help from MII, PT Energi Mega Persada's ICT Department is confident its self-built IT blueprint can be best applied to support the company's goal.

Without a good system and support, salaries could be late paid.

The adoption of mobile phones has been nothing short of spectacular. Today there are reportedly 2.5 billion mobile phone users. Service models show that losing customers is more costly than acquiring them, and as the masses mobilize, service providers are targeting customer retention. Smart providers are rethinking customer service and foundation technologies critical to timely service provision. Only by ‘unlearning’ service, and looking from the outside in — from customer moments of truth to service workflow and IT — can suppliers keep customers loyal. Telkomsel, Indonesia’s largest GSM provider, chose the BMC Remedy IT Service Management Suite to win the intensifying battle for customer hearts and minds.

As the communication in the company is much improved, business expansion easier to do. And with a more controlled billing, in the long run business will run smoother and cost efficient.

With the willingness to IT aspect role from business enabler to business enhancer, PT United Tractors Tbk (United Tractors) develops an IT blueprint as guideline to meet the company’s goal.

For a financing company, customer credentials are confidential data’s that has to be protected with a reliable security.